General Manager - Rehabilitation & Wellness Centre

COREcruitment; City Of London; On-site; GBP 59,000 - 70,000; Full time

Job summary

A luxury rehabilitation and wellness centre in Southwest London is seeking an experienced General Manager to oversee operations and lead a multi-disciplinary team. The ideal candidate will have a strong hospitality background, be operationally hands-on, and passionate about service excellence. This role offers a competitive salary, benefits, and an opportunity to make a meaningful impact on guest experiences.

Benefits

Competitive salary and discretionary bonus scheme

Private medical insurance

Company pension plan

27 days annual leave

Free meals on shift

Enhanced family-friendly policies

Comprehensive training

Qualifications

• Experienced General Manager or Operations Manager from a hospitality background.
• Proven success in managing large teams and creating a strong workplace culture.
• Strong understanding of health & safety and compliance standards.

Responsibilities

• Oversee day-to-day operations of the centre.
• Lead and inspire a large operational team.
• Drive operational excellence and maintain high service standards.

Skills

Leadership

Team Motivation

Service Excellence

Budget Control

Health & Safety Compliance

Job description

Job Title: General Manager – Luxury Rehabilitation & Wellness Centre – London

Salary: Up to £70,000
Location: Southwest London

An exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high-end rehabilitation and wellness centre in London.

We are seeking a hands-on, people-focused leader — someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world-class service.The successful candidate will come from a hospitality environment, with a proven track record in managing multi-disciplinary teams and driving both service standards and commercial performance.

About the Position

• Oversee the day-to-day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest services
• Lead, motivate and inspire a large operational team across multiple service areas
• Drive operational excellence, ensuring smooth, efficient, and compliant service delivery
• Maintain impeccable standards across all hospitality touchpoints — from dining and housekeeping to front-of-house and client experience
• Take full P&L responsibility, ensuring the centre operates efficiently and profitably
• Support the development of internal processes, standards, and operational policies as the centre becomes fully established
• Work closely with the senior clinical leadership team to ensure a seamless, client-centred experience

The Successful Candidate

• Experienced General Manager or Operations Manager from a hospitality background
• A visible leader who is operationally hands-on and passionate about service excellence
• Proven success in managing large teams, developing people, and creating a strong, inclusive workplace culture
• Demonstrable experience with budget control, financial reporting, and commercial strategy
• Strong understanding of health & safety, compliance, and quality standards in a regulated or service-led setting
• Adaptable, resilient, and calm under pressure with a genuine “lead from the front” attitude

Company Benefits

• Competitive salary and discretionary bonus scheme
• Private medical insurance
• Company pension plan
• 27 days annual leave (plus bank holidays), rising with service
• Free meals on shift
• Enhanced family-friendly and wellbeing policies
• Comprehensive training and professional development

If you are keen to discuss the details further, please apply today or send your cv to [e-mail]