General Manager, Nationwide Wellness Club Leader

Virgin Active; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading wellness club provider in Portsmouth seeks a General Manager to lead club operations and drive member satisfaction. You will inspire and develop your team while ensuring commercial success and brand excellence. The ideal candidate will have extensive experience in the leisure industry, strong leadership acumen, and a passion for health and fitness. This role offers competitive benefits, including annual leave, pensions, and complimentary memberships.

Benefits

25 days annual leave plus Celebration Day

Pension contributions

Bonus structure

Complimentary membership

Private Dental and Healthcare Insurance

Life Assurance 4x salary

Discounts across Virgin Active

Exclusive Virgin Family discounts

Access to salary finance

Mental health support

Complimentary corporate letting services

Discounts on courses

Qualifications

• Previous experience as a General Manager, Club Manager, or Senior Operations Manager in hospitality, fitness, or leisure.
• Ability to build, motivate, and develop high-performing teams.
• Experience managing budgets, KPIs, and P&L.

Responsibilities

• Lead and develop a high-performing club team.
• Drive membership growth, retention, and revenue targets.
• Champion Virgin Active’s social wellness vision.
• Manage budgets, P&L, and operational KPIs.
• Ensure health, safety, and compliance standards.
• Build relationships with members to exceed their expectations.

Skills

Leadership skills

Commercial acumen

Communication skills

Problem-solving skills

Job description

A leading wellness club provider in Portsmouth seeks a General Manager to lead club operations and drive member satisfaction. You will inspire and develop your team while ensuring commercial success and brand excellence. The ideal candidate will have extensive experience in the leisure industry, strong leadership acumen, and a passion for health and fitness. This role offers competitive benefits, including annual leave, pensions, and complimentary memberships.