General Manager - Liverpool

Five Guys; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job summary

A renowned burger restaurant chain in Liverpool is seeking an experienced General Manager to oversee daily operations, ensuring store profitability and excellent customer service. The ideal candidate will be hands-on, leading a talented team and embodying the company's values. Responsibilities include managing P&L effectively, driving sales, and fostering a positive work environment. This role offers opportunities for team development and various employee perks, making it a rewarding opportunity for the right candidate.

Benefits

Employee discount program

Wellbeing support

Development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Proven leadership experience in a fast-paced environment.
• Strong focus on team development and customer satisfaction.
• Experience managing P&L and driving sales.

Responsibilities

• Manage daily operations and ensure profitability.
• Lead and inspire the store team for optimal performance.
• Drive Five Guys culture and model company values.

Skills

Experienced hands-on leadership skills

Customer service expertise

Attention to detail

Ability to drive sales

Job description

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day to day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions - "Fry Cup" and "Olympics"
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A GENERAL MANAGER YOU'LL BE

• Accountable and responsible for your entire store and the people within
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries
• You will be expected to lead from the front, you will be hands‑on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Your store will need to run smoothly on the day-to-day operations and think about long‑term planning
• Spotting potential and developing your team to ensure there is a strong talent pipeline
• Drive the Five Guys culture by always role‑modeling our values
• Creating an awesome working environment where people are happy to come to work and have fun
• Responsible for reward and recognition
• Demonstrate close attention to detail

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done & Integrity
• People - Experienced hands‑on leadership skills
• Customer service
• Having your people's development at heart