General Manager (Bodyshop)
General Manager needed for a busy established business sustaining profitability in the day to day and long‑term management of the Bodyshop.
Responsibilities
- Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
- Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
- Achieve and strive to exceed all targets through an efficient Body Shop operation.
- Ensure the highest level of customer satisfaction.
- Help Body Shop to achieve industry‑leading standards of process efficiency.
- Ensure compliance with company policies, manufacturer agreements and industry guidelines.
- Maintain the Quality management and audit processes.
- Monitor margins on labour sales, parts sales, paint & material sales and other sales vs. objectives.
- Monitor labour productivity, efficiency, utilisation and cycle time.
- Monitor cost control vs. objectives.
- Monitor customer Satisfaction Indicator.
- Ensure compliance with HSE, COSHH and EPA regulations.
- Promote staff retention.
- Develop ongoing strategies to increase business in accordance with the growth/business plan.
- Increase the volume of work by developing the Body Shop reputation for quality and excellence.
- Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.
- Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements.
- Maintain quality control on all vehicle repairs.
- Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.
- Plan and adjust the workload of personnel to match their skills and abilities.
- Ensure adequate staffing to achieve departmental objectives.
- Detect, report and organise staff training.
- Communicate job expectations, and provide regular and constructive feedback on individual and team performance.
- Ensure correct understanding and departmental usage of computerised systems.
This is a great chance to join a fantastic business and really drive it forward and make it your own.
Benefits
Excellent Salary and Benefits.
For more information please apply now.