General Manager (Build To Rent)

Deverell Smith Ltd; Ealing; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading property management firm in West London is seeking a General Manager to oversee a new Build to Rent development. You will lead site operations, manage budgets and teams, and ensure exceptional resident experiences. Suitable candidates will have leadership skills, a strong background in property operations, and experience in delivering community engagement initiatives. This full-time, on-site role offers a competitive salary of £50-£55K plus bonuses.

Benefits

Bonus structure

Qualifications

• Experience as a General Manager, Community Manager, or similar role within BTR, PBSA, or co-living.
• Strong understanding of leasing and property operations.
• Proven ability to manage teams and budgets.

Responsibilities

• Lead all operations including leasing, resident experience, and team management.
• Deliver a seamless mobilisation process.
• Drive occupancy and retention rates through exceptional service.

Skills

Team management

Customer service

Community engagement

Leadership

Organisational skills

Job description

General Manager - Build to Rent

West London - Ealing

Full-time | On-site

£50-£55K plus Bonus

Are you a passionate leader with a proven track record in Build to Rent (BTR), Co-living, or PBSA? We're looking for a General Manager to take the reins of a brand-new BTR development in West London, overseeing the successful mobilisation and day-to-day operations of a vibrant residential community.

Key Responsibilities

• Lead all aspects of the site's operations, including leasing, resident experience, facilities, and team management.
• Deliver a seamless mobilisation process from pre-opening through to full occupancy.
• Drive occupancy and retention rates through exceptional customer service and community engagement.
• Manage onsite teams, budgets, suppliers, and health & safety compliance.
• Be the face of the development - building a community residents love to call home.

About You

• Experience as a General Manager, Community Manager, or similar role within BTR, PBSA, or co-living.
• Strong understanding of leasing, property operations, and resident engagement.
• Proven ability to manage teams, budgets, and third-party contractors.
• Excellent organisational, communication, and leadership skills.
• Mobilisation experience is highly advantageous.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward