General Manager, 24/7 Convenience Store

D R Newitt & Associates; Dalkeith; On-site; GBP 35,000 - 42,000; Full time

Job summary

A family-owned retail business in Dalkeith is seeking an experienced General Manager to lead their team and ensure a quick, clean, and convenient customer experience. The ideal candidate will have a strong background in customer service, staff management, and compliance with legislation. Responsibilities include motivating staff, managing stock, and maintaining relationships with suppliers. This full-time role offers a competitive salary and the chance to contribute to a long-standing community business.

Benefits

Employee assistance program

Company pension

Qualifications

• Proven experience in customer service.
• Ability to motivate and manage staff effectively.
• Competent in using Word, Excel, and stock control systems.

Responsibilities

• Deliver a quick, clean, and convenient customer experience.
• Manage, motivate and develop staff.
• Ensure business compliance with safety legislation.
• Build supplier relationships and manage stock control.
• Handle daily cash management and resolve complaints.

Skills

Customer service

People management

Communication

Stock control

Technology use (email, Word, Excel)

Education

Personal License (alcohol)

People management qualification

Job description

A family-owned retail business in Dalkeith is seeking an experienced General Manager to lead their team and ensure a quick, clean, and convenient customer experience. The ideal candidate will have a strong background in customer service, staff management, and compliance with legislation. Responsibilities include motivating staff, managing stock, and maintaining relationships with suppliers. This full-time role offers a competitive salary and the chance to contribute to a long-standing community business.