General Manager

24 Hour Flood Pros; Reading; On-site; GBP 45,000 - 106,000; Full time

Job summary

A water damage mitigation company in England seeks a General Manager / Operations Manager to oversee operations, lead the team, and ensure customer satisfaction. The ideal candidate has at least 2 years of experience in the industry, strong leadership skills, and a commitment to operational excellence. This role offers a competitive compensation package ranging from $60,000 to $140,000 per year, reflecting the importance of effective management and growth strategies.

Benefits

Health insurance

Vision insurance

Qualifications

• Minimum of 2 years of experience in water damage mitigation or related industry.
• Proven track record of successful leadership and operations management.
• Strong communication and interpersonal skills.
• Exceptional problem-solving abilities and a strategic mindset.
• Proficiency in project management and financial analysis.
• Familiarity with industry standards and regulations.

Responsibilities

• Oversee day-to-day operations to ensure smooth and efficient workflow.
• Lead, mentor, and motivate a team of skilled technicians and office staff.
• Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery.
• Manage projects from start to finish, ensuring timelines and quality standards are met.
• Identify growth opportunities and implement strategies to expand the company's market presence.
• Ensure all safety protocols and regulations are followed.
• Oversee inventory control and procurement.
• Monitor and manage budgets, financial reports, and KPIs.

Skills

Leadership

Communication

Problem-solving

Financial analysis

Project management

Job description

Full Time • 24 Hour Flood Pros of Reading

• Health insurance
• Vision insurance

Are you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top-notch water damage restoration and mitigation services 24/7. If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you!

Duties

• Operational Excellence: Oversee day-to-day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources.
• Team Leadership: Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.
• Customer Satisfaction: Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly.
• Project Management: Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
• Business Development: Identify growth opportunities and implement strategies to expand the company's market presence.
• Safety Compliance: Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.
• Inventory Management: Oversee inventory control and procurement to optimize resources and minimize waste.
• Financial Oversight: Monitor and manage budgets, financial reports, and key performance indicators (KPIs).

Qualifications

• Minimum of 2 years of experience in water damage mitigation or related industry.
• Proven track record of successful leadership and operations management.
• Strong communication and interpersonal skills.
• Exceptional problem-solving abilities and a strategic mindset.
• Proficiency in project management and financial analysis.
• Familiarity with industry standards and regulations.

At 24 Hour Flood Pros, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

Compensation: $60,000.00 - $140,000.00 per year

EMERGENCY WATER & FLOOD RESTORATION CAREERS

About 24 Hour Flood Pros™: Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We’re looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.

Dedicated Team Members: We’re looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don’t possess skills across all our service areas, if you’re willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won’t compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.