General Manager

Pitcher & Piano; Hitchin; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading premium bar brand in Hitchin is seeking an experienced General Manager to lead the team. The role involves overseeing all aspects of the business, including financial forecasting, maintaining high standards, and inspiring a diverse team. Candidates should have prior experience in a branded bar or restaurant, a proven track record in managing both food and drink profiles, and a passion for delivering outstanding customer experiences. Competitive salary and attractive incentives offered.

Benefits

Competitive annual salary

General Manager bonus potentials

Discounted meals

Training and development scheme

Company benefits including discounts

Incentive trips and prizes

Great working environment

Responsibilities

• Lead the team and drive performance at the Hitchin location.
• Oversee financial forecasting and maintain high standards.
• Inspire, motivate, and train team members.
• Deliver excellent customer experiences.

Skills

Experience in a branded bar/restaurant as a Senior Manager

Managing a business with food and drink profiles

Knowledge of financials, P&L, and stock control

Driving sales and profitability

Leading a diverse team

Passion for providing memorable experiences

Willingness to learn and develop

Fun-loving character

Job description

Pitcher & Piano are looking for an experienced General Manager to lead the team at Hitchin.

We've been in the business for over 30 years and we're pretty proud of everything we've achieved. With 18 bars across the UK we are certain you’ll never see two looking the same, as many of our bars are situated within listed buildings, each one having its own unique character.

Just like our bars, we have teams of brilliant people all with their own unique character who always strive to deliver excellent customer experiences and who are passionate about working for a leading premium brand.

As a General Manager in Pitcher & Piano, you are given the autonomy to lead this business and drives performance in this site. You will be responsible for every aspect of your business from financial forecasting, maintaining high and consistent standards, to inspiring, motivating, training your team to enable your business to demonstrate excellent growth and achievements. You’ll need to work hard in this role, it’s not for the faint hearted… But, you’ll be rewarded for your hard work and you’ll have all the support you need to be the best General Manager out there.

Why should you work for Pitcher & Piano?

• Competitive annual salary
• Fantastic General Manager bonus potentials including monthly and quarterly incentives
• Discounted meals whilst on shift
• Opportunity to join a long standing, high street bar brand.
• Great training and development scheme which will develop your skills and enable you to progress further.
• Company benefits - this includes food and accommodation discounts, company reward and cashback offers, pension scheme, company & employee engagement and a chance to win various incentive trips and prizes throughout the year.
• Great working environment - we are proud that our pubs are beautifully designed with fantastic equipment providing a fun yet professional environment

What are we looking for?

• Experience in a branded bar / restaurant working as a Senior Manager, preferably General Manager
• Experience managing a business with both food and drink profiles
• Experience and knowledge of financials, P&L and stock control
• Proven experience driving sales and profitability of a business.
• Ability to lead a diverse team of people to deliver amazing experiences
• A genuine passion for providing memorable experiences
• Be willing to learn, develop and improve own skills, whilst having the ability to progress and engage others
• Be fun-loving, have a great character and enjoy the culture that our industry offers

At Pitcher & Piano we are all about finding engaged, high performing and talented people to represent the brand we have built over the past 30 years and we would love to hear from you if you think you have what it takes to join our party…