General Manager

Restaurant Associates; Chester; On-site; GBP 43,000; Full time

Job summary

A leading hospitality provider is seeking a General Manager in Chester, UK. In this role, you'll lead a talented team to enhance service standards and operational excellence. You’ll manage daily hospitality operations, drive financial performance, and cultivate a motivated culture. Ideal candidates should have proven management experience and strong financial insights. This position offers a competitive salary and a comprehensive benefits package that includes a pension scheme, access to healthcare benefits, and exclusive discounts.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards program

Wellness and exercise classes

Share discounts with friends and family

Qualifications

• Proven management experience within hospitality or contract catering.
• Strong financial acumen with the ability to interpret data.
• Excellent client-facing communication skills.
• Results-driven with creative management experience.
• A people-focused leader who can empower their team.

Responsibilities

• Oversee daily hospitality operations for exceptional service.
• Build and develop a motivated and high-performing team.
• Lead financial performance including budgeting and forecasting.
• Innovate menu development and guest experience improvements.
• Drive marketing initiatives for customer satisfaction.
• Act as the primary contact for the client.

Skills

Management experience in hospitality

Financial acumen

Client-facing communication

Results-driven mindset

Leadership

Job description

General Manager - Chester

Salary: £43,000
Hours: Monday-Friday, 7:00am-3:30pm

We’re looking for an inspiring and commercially-minded General Manager to lead a strong team and elevate our service to the next level at our Chester location. This is a fantastic opportunity for a personable, client-facing leader who combines operational excellence with strategic thinking and a passion for hospitality.

What you’ll do:

• Oversee daily hospitality operations, ensuring exceptional service and consistent standards.
• Build and develop a motivated, high-performing team, creating a culture of pride and accountability.
• Lead on financial performance: forecasting, budgeting, cost control and delivering agreed targets.
• Bring creative thinking to menu development, service delivery and guest experience.
• Drive marketing and engagement initiatives to boost visibility and customer satisfaction.
• Act as the primary point of contact for the client, maintaining a positive, professional relationship.
• Continuously seek opportunities to innovate, streamline processes and enhance service quality.

What we’re looking for:

• Proven management experience within hospitality or contract catering.
• Strong financial acumen with the ability to interpret data and turn insights into action.
• A confident, engaging communicator with excellent client-facing skills.
• Results-driven mindset with the creativity to introduce fresh ideas and improvements.
• A people-focused leader who can support, coach and empower their team.

If you’re an energetic, forward-thinking leader ready to shape the future of our service in Chester, we’d love

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!