General Assistant

Support Office; Stocking Pelham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Birthday off

Masterclasses with Michelin-starredche

Fully funded development courses (L2-L

Discounts and cashback

Cycle-to-work

Freedom Friday – paid day off to volun

Free lunch

Mental Health Charter App

Enhanced parental leave

Paid fertility leave

Grandparent leave

Job summary

BM Caterers in Hertfordshire is seeking a Customer Service Assistant / General Assistant to join our team. The role runs Monday to Friday, 7:00-15:30 at Pelham National Grid Substation, Stocking Pelham.

Responsibilities include monitoring counters and chillers, keeping areas clean, and delivering prompt service to customers. You will hold Food Safety Level 2 and Health & Safety Level 2 certificates, bring customer service experience, and apply merchandising and till skills to ensure a positive

Qualifications

• Customer service experience in a fast-paced environment.
• Must hold Food Safety Level 2 and Health & Safety Level 2 certificates.
• Merchandising and till experience are desirable.

Responsibilities

• Monitor counters and chillers to ensure cleanliness and stock.
• Provide prompt, friendly service and communicate confidently with customers.
• Follow food safety procedures and maintain presentation standards.

Skills

Customer service

Till handling

Merchandising

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
This is a Catering Assistant position to work from Monday to Friday, 7:00-15:30 (40 hours per week).
Location: Pelham National Grid Substation, Stocking Pelham, Hertfordshire, SG9 0JB
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website