General Assistant

bartlett mitchell - #WCBank; Greater London; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free lunch

Birthday day off

Masterclasses with chefs

Development courses

Discounts and cashback

Cycle-to-work

Volunteer day (Freedom Friday)

Mental health app access

Enhanced parental leave

Fertility leave

Grandparent leave

Job summary

BM Caterers is hiring a Customer Service Assistant/General Assistant to support daily operations in a fast-paced catering environment.

You will monitor counters and chillers, maintain high cleanliness, and ensure stocks are presented to a high standard while delivering warm, efficient service to customers.

Qualifications

• Previous experience in a customer service environment.
• Good merchandising skills and till experience.
• Ability to listen, follow instructions and communicate with customers.

Responsibilities

• Monitor counters and chillers to ensure cleanliness and stock levels.
• Provide prompt and efficient service and maintain high standards.
• Communicate confidently with customers and gather feedback.
• Follow food safety practices at all times and support operations.

Skills

Customer service

Attention to detail

Merchandising

Cash handling

Education

Food Safety Level 2

Health & Safety Level 2

Tools

POS system

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• - An annual day off for your birthday!
• - Monthly masterclasses with Michelin-starred chefs.
• - Fully funded development courses ranging from levels 2 to 7.
• - Discounts and cashback at a wide variety of retail and leisure outlets.
• - Cycle-to-work scheme.
• - Freedom Friday – a paid day off to volunteer at a charity of your choice.
• - Free lunch every workday!
• - 24/7 access to the Mental Health Charter App.
• - Enhanced parental leave benefits.
• - Paid leave for fertility treatments.
• - Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website