General Assistant

BM Caterers; Denham; On-site; GBP 8,000 - 9,000; Part time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses

Discounts and cashback

Cycle-to-work scheme

Freedom Friday – paid day off to volu

Job summary

BM Caterers, a multi award-winning contract catering company, invites applications for a Customer Service Assistant / General Assistant to join our team. The role is part-time, with afternoon shifts from 2:00 pm to 6:30 pm, Monday to Thursday, based at our site.

You’ll monitor counters and chillers, ensure cleanliness, maintain food safety levels, and handle till operations with great customer focus. Food Safety Level 2 and Health & Safety Level 2 certificates are required, along with prior

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 certificates.
• Experience in a customer service environment.
• Good merchandising skills and till experience.

Responsibilities

• Monitor counters and chillers for cleanliness and presentation.
• Listen to instructions and provide prompt service.
• Communicate with customers to gather feedback and respond to needs.
• Follow procedures and maintain food safety practices.

Skills

Customer service

Communication

Attention to detail

Till experience

Tools

POS system

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

This role is part-time, working afternoon shifts from 2:00 pm to 6:30 pm, Monday to Thursday, with the potential to adjust hours in the future.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website