General Assistant

barlett mitchell - #LOTrafford; Stretford; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

Birthday day off

Masterclasses with chefs

Development courses Levels 2–7

Staff discounts

Cycle-to-work

Freedom Friday

Free lunch

Mental health support app

Fertility and grandparent leave

Job summary

BM Caterers is recruiting a Customer Service Assistant/General Assistant for a 20-hour week, Monday to Friday, 9:00–14:00. You will monitor counters and chillers, maintain cleanliness, stock levels and assist customers with smiles and efficiency.

Applicants should have Food Safety Level 2 and Health & Safety Level 2 certificates, prior customer service and till experience, plus merchandising aptitude. Benefits include a birthday day off, development courses, discounts, cycle-to-work, free lunch

Qualifications

• Experience in a customer service environment.
• Ability to listen, take instructions and respond to customer needs.

Responsibilities

• Monitor counters and chillers; keep areas clean and well-stocked.
• Provide prompt, courteous service and take customer feedback.
• Operate till and assist with merchandising as required.

Skills

Customer service

Till handling

Merchandising

Education

Food Safety Level 2

Health & Safety Level 2

Tools

Till system

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a General Assistant position to work 20 hours per week, from Monday to Friday. The shifts are 9:00-14:00.

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.