General Assistant

bartlett mitchell - #GEnfield; Enfield; On-site; GBP 7,000 - 8,000; Part time

Benefits offered by this job

Birthday day off

Free lunch

Cycle-to-work

Development courses

Mental health app access

Discounts and cashback

Volunteer day

Job summary

BM Caterers is seeking a Customer Service Assistant / General Assistant for weekend work (Saturday and Sunday 16:30 to 00:00, 14 hours per week) to monitor counters, keep areas clean, and deliver prompt service to customers.

You will hold Food Safety Level 2 and Health & Safety Level 2 certificates, have prior customer service experience, and possess basic till skills; benefits include a birthday day off, free lunch every workday, development courses, and other perks.

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 are required.
• Experience in customer service is necessary.
• Good merchandising skills are expected.
• Till experience is a plus.
• Ability to follow instructions from management and deliver prompt service.

Responsibilities

• Monitor counters and chillers; keep areas clean and well-presented.
• Ensure consistent cleanliness with attention to detail.
• Communicate confidently with customers and take feedback.
• Follow procedures and maintain food safety practices at all times.

Skills

Customer service

Communication

Listening

Till experience

Merchandising

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a Catering Assistant position to work on Saturday and Sunday from 16:30 to 00:00 (14 hours per week).

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website