General Assistant

Bartlett Mitchell; Painter's Forstal; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading contract catering company in the UK is seeking a General Assistant to join their team. This position offers a full-time role with a focus on customer service and maintaining high cleanliness standards. The ideal candidate will have previous experience in customer service and a passion for providing excellent service. Responsibilities include monitoring restaurant areas, taking feedback from customers, and ensuring compliance with food safety regulations. Attractive benefits are available including development courses and a day off for your birthday.

Benefits

Annual day off for birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback at various outlets

Cycle-to-work scheme

Freedom Friday for charity volunteering

Free lunch every workday

24/7 access to Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Experience working in a customer service environment.
• Ability to follow instructions from the manager.
• Good merchandising skills and till experience.

Responsibilities

• Monitor counters and chillers for cleanliness and stock.
• Provide prompt and efficient service to customers.
• Follow food safety and health procedures.

Skills

Customer service skills

Communication skills

Attention to detail

Good merchandising skills

Till experience

Education

Food Safety Level 2

Health & Safety Level 2

Job description

General Assistant

bartlett mitchell

Faversham

£13.00 per hour

Full time

NEW

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a Catering Assistant position to work 5 days out of 7, from 6:30AM to 2PM (35 hours per week).

Monitoring counters and chillers to make sure they're clean, well‑stocked and presented in line with our six principles, you'll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience. Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin‑starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle‑to‑work scheme.
• Freedom Friday - a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website