General Assistant

BaxterStorey; Bishop's Stortford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A catering company is seeking a passionate General Assistant to join their team in Bishop's Stortford. This role involves preparing and serving meals in an educational setting, ensuring cleanliness and food safety, and providing excellent customer service to students and staff. Ideal candidates will have experience in education catering, strong organizational and customer service skills, and a flexible, can-do attitude. Benefits include generous holiday allowance and opportunities for training and development.

Benefits

28 days holiday including bank holidays

3 volunteering days

3 days grandparent leave

Enhanced maternity leave

Bespoke training opportunities

Pension and life insurance

Discounts on HAPI app

Wellbeing hub

Employee assistance programme

Free meals at work

Career development opportunities

HIT Apprenticeships

Qualifications

• Experience working within Education catering preferred.
• Good health and safety knowledge required.
• Flexible, customer-focused attitude is essential.
• Fun, enthusiastic personality desired.
• Excellent organizational skills are needed.
• Strong attention to detail is required.
• Ability to work well in a team is crucial.
• Great customer service skills are a must.
• Flexibility in approach to work is needed.

Responsibilities

• Assist in the preparation and serving of meals.
• Maintain cleanliness of front of house areas.
• Follow food safety and handling procedures.
• Monitor inventory levels of food and supplies.
• Provide friendly service to students and staff.
• Participate in training sessions related to food service.

Skills

Experience in education catering

Health & Safety knowledge

Customer service skills

Organization skills

Attention to detail

Team player

Flexible approach

Job description

Company Description

Holroyd Howe General Assistant - Term time only plus Summer School

Title

General Assistant

Location

Bishops Stortford

Salary

£ per hour, 8 hrs per day, 41 weeks

Benefits

• 28 Days holiday including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels

We currently have an exciting opportunity for an experienced General Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

If you are passionate about creating delicious dining experiences that fuel young minds and ignite taste buds, then this is the perfect opportunity to bring your expertise to our table.

This prestigious, international 7 day operation boarding school caters for 517 day pupils as well as 387 boarders and staff and includes not only a breakfast, lunch and supper service but also an extensive hospitality service. This operates 7 days a week.

This is a fantastic opportunity for a skilled General Assistant to make a name for themselves within the food service industry and be a part of setting the new standard for education catering.

Job Description

As a General Assistant you will…

• Assist in the preparation and serving of breakfast, lunch, snacks and dinner according to established menus and recipes.
• Maintain cleanliness of the front of house areas including organising dishes and utensils.
• Following proper food handling and storage procedures to ensure food safety and prevent contamination.
• Monitor inventory levels of food and supplies and notify management of any shortages or discrepancies.
• Provide friendly and efficient service to students and staff during mealtimes, addressing any concerns or special dietary needs.
• Participate in training sessions and meeting related to food service procedures, safety protocols, and customer service standards.

Qualifications

• Ideally have experience working within Education catering
• Have good Health & Safety knowledge.
• Flexible with a can‑do attitude, customer focused.
• Fun and enthusiastic
• Have excellent organization skills.
• Demonstrate great attention to detail.
• Be a team player and enjoy succeeding as a team.
• Possess great customer service skills.
• Have a flexible approach to work

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days & food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.