GenAI Public Sector Customer Success Manager – UK

Cohere; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading AI firm in the UK seeks an experienced Customer Success Manager to lead GenAI implementation projects. You will guide public sector organizations through AI adoption challenges and ensure compliance with government digital strategies. The ideal candidate has significant experience in secure environments and holds active SC Clearance. This position values diversity and offers a supportive work culture, along with competitive benefits, including generous vacation time and health perks.

Benefits

An open and inclusive culture

Weekly lunch stipend

Full health and dental benefits

100% parental leave top-up

6 weeks of vacation

Qualifications

• Must have active SC Clearance and preferably DV Clearance.
• 8 years of experience in public sector technology roles.
• Deep understanding of UK public sector ecosystems is essential.

Responsibilities

• Lead GenAI deployment projects ensuring compliance with UK security protocols.
• Develop sector-specific success plans addressing integration and data sensitivity.
• Advocate for public sector needs in product development.

Skills

Active SC Clearance

Proven experience deploying AI/ML solutions

Understanding of UK public sector ecosystems

Education

8 years in public sector technology roles

Job description

A leading AI firm in the UK seeks an experienced Customer Success Manager to lead GenAI implementation projects. You will guide public sector organizations through AI adoption challenges and ensure compliance with government digital strategies. The ideal candidate has significant experience in secure environments and holds active SC Clearance. This position values diversity and offers a supportive work culture, along with competitive benefits, including generous vacation time and health perks.