Gas Operative

Northern Gas; Tees Valley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading gas distribution company in the UK is seeking a Gas Operative (GO) to ensure safe and reliable gas delivery for our network. This role involves mains and service work, effective communication with customers, and compliance with safety regulations. Ideal candidates will possess strong customer service skills, physical resilience, and a UK driving licence. Benefits include a competitive salary, annual leave, occupational sick pay, and family-friendly policies, making this a rewarding career opportunity.

Benefits

25 days of annual leave plus bank holidays

Occupational sick pay after 2 days

Generous pension scheme

Discounts on attractions and gym memberships

Family-friendly policies

Qualifications

• A full UK driving licence is required.
• Comfortable working outdoors in all weather conditions.
• Self-starter who values safety and customer service.

Responsibilities

• Conduct mains and service replacement work and repairs.
• Support excavation and pipe laying activities with the team.
• Operate and maintain mobile plant and equipment safely.
• Ensure compliance with HSE legislation and company standards.
• Drive materials and equipment as necessary.

Skills

Customer service excellence

Safety awareness

Communication skills

Physical fitness

Tools

Pneumatic tools

Mini excavators

Job description

Salary from £33,308 + Operational Incentive Scheme

41.25 hours work pattern over 7 days - including standby / callout rota

Based at Cannon Park, Middlesbrough Depot

Start Date – 16th March 2026

Step into a role that powers everyday life

We have an exciting opportunity to join us as a Gas Operative (GO). You will play a huge part in ensuring the areas in our network have hot water and heating throughout the year providing a customer first focused approach. We offer full training and qualifications in this role and throughout your career at Northern Gas Networks (NGN).

Our Gas Operatives are at the heart of NGN, making a real difference to the lives of our customers and communities by helping keep homes warm and safe. This role is ideal for hardworking, committed individuals who are flexible and ready to work early mornings and evenings (rotas provided in advance). You will be working outdoors in all weather conditions, so resilience and a positive attitude are key.

A full UK driving licence is a requirement for this role

In this role you will

• Carry out mains and service replacement work, repairs to public-reported gas escapes, and other gas distribution tasks
• Support the Team Leader with excavation, pipe laying, jointing, connection, and repair activities to maintain network integrity
• Operate mobile plant and mechanical equipment safely and competently (e.g. mini excavators, pneumatic tools), following training and maintenance procedures
• Work in full compliance with HSE legislation, company standards, and codes of practice
• Communicate effectively with colleagues, customers, and members of the public to support safe and efficient operations
• Perform driving duties, including transporting materials and equipment as required
• Maintain a professional and customer-focused approach in all aspects of the role, contributing to a positive experience for those we serve

We are looking for

• A self-starter who values safety and consistently delivers excellent customer service
• Willing to work variable shift patterns and participate in out-of-hours standby rotas
• Physically fit and comfortable working outdoors in all weather conditions
• A team player with a positive, can-do attitude and strong communication skills
• Comfortable engaging with customers to understand and meet their needs
• Reliable and committed to maintaining high standards in all aspects of the role

Why join NGN?

Salary from £33,308 per annum

Operational Incentive Scheme

25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period

Occupational sick pay available after the first 2 calendar days of statutory sick pay

Generous stakeholder pension scheme, doubling your contribution, up to 10%

Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service

Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more

About NGN

We deliver gas to 2.7 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ / Women’s / Ethnic Minority / Parents & Carers / DisABILITY) to ensure we reflect and uplift the communities we serve.

Next Steps –

Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place end of January. If you require any adjustments during the recruitment process, please contact our Recruitment Team at