Funeral Service Crew

Co-op Group; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading cooperative is seeking a Funeral Service Crew member in Bristol. This part-time role involves collecting the deceased, preparing coffins, and supporting families in their time of need. You must possess a full UK manual driving licence and have a compassionate approach to serving clients. No previous funeral experience is required as full training will be provided. The position offers various benefits, including a competitive pension scheme and generous discounts on products and services.

Benefits

30% off Co-op branded products

23 days holiday (pro rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Qualifications

• Full UK manual driving licence is essential.
• The ability to perform physical aspects of the role (manual lifting).
• Strong attention to detail and accuracy.

Responsibilities

• Collect the deceased from a range of locations in a professional manner.
• Prepare coffins and maintain cleanliness of equipment.
• Safely lift, carry, and move coffins following safety guidelines.

Skills

Empathetic customer service

Good IT skills

Attention to detail

Job description

Funeral Service Crew

£12.79 per hour, plus benefits. Part‑time 12 hours per week, shifts 8am‑5pm Monday‑Friday, on‑call rota. Bristol, BS30 8FR.

Apply via mobile, no CV required. Full UK manual driving licence essential. The role involves physical contact with the deceased; typical duties include preparation, transportation and personal care with professionalism, dignity, respect and health & safety compliance.

Help families say the perfect goodbye. No previous funeral industry experience needed; full training, excellent pension scheme and discounts on a range of Co‑op products and services.

What you’ll do

• Collect the deceased from a range of locations in a professional and empathetic manner.
• Bear coffins, drive funeral vehicles and maintain cleanliness of equipment and facilities.
• Prepare coffins, engrave name plates, prepare the deceased for viewings and the funeral.
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance.

This role would suit people who have

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (manual lifting). Appropriate training and equipment will be provided.
• Good IT skills and confidence to use a range of technology devices (computers, tablets, smartphones, printers, scanners) and to learn new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

Why Co‑op?

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, plus other Co‑op product and service discounts.
• 23 days holiday (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme, confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.

Background checks will include a DBS, adverse media checks, an occupational health questionnaire to ensure you are fit for the role, and a review of social media activity. Any offer of employment made will be conditional upon the completion of pre‑employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.