Funeral Director

Central England Coop; Halesowen; On-site; GBP 35,000 - 45,000; Full time

Job summary

A regional cooperative business in Halesowen seeks an experienced Funeral Director to lead and manage funeral operations. You will ensure excellent service delivery while promoting financial growth and managing multiple sites. Ideal candidates will have leadership experience in operational settings and a passion for supporting communities. Join a team committed to care and development, fostering positive relationships and teamwork within a supportive environment.

Benefits

Fantastic colleague discount

Retail discounts

Colleague Dividend

Personalised learning and development

Paid time for volunteering

Company sick pay

Life Assurance

Annual health check kit

Healthcare Cashplan

Enhanced family friendly policies

iTrent Financial Wellbeing

Company Pension

Electric Vehicle scheme

Cycle to Work scheme

Share Incentive Plan

Qualifications

• Passion for leading and developing operational teams.
• Ability to manage multi-site locations effectively.
• Experience in providing excellent customer service.

Responsibilities

• Lead and manage daily operations of the funeral business.
• Promote a culture of value, choice, and care.
• Ensure financial growth and care standards are maintained.

Skills

Leadership and management skills

Planning and organizing skills

Effective communication

Job description

What will you be doing?

As Funeral Director, you will be leading and managing the daily functions of our funeral business. You will help ensure ongoing financial growth and maintaining excellent care standards through highly motivated and engaged teams across assigned funeral branches.

You will ensure we provide an industry-leading funeral service and achieve profitable market share growth by promoting a culture of value, choice, and care. You will also play a committed role in building all available channels to enhance our commercial performance.

Please note as of 1st December 2023, new joiners to our Funeral Business will be subject to a standard DBS (Disclosure and Barring Service) check. All offers will be conditional on us receiving a satisfactory disclosure from the Disclosure and Barring Service.

How will I know if I am right for this role?

You’ll have a passion for leading and developing operational teams and driving excellent service to our clients. You require planning and organising skills to ensure effective multi‑site management and be great at communicating and engaging teams.

Working in Society who cares so much about people and our community you’ll be great at working in a team and understand the strength of taking time to build strong relationships and manage expectations.

We’re looking for talented, positive people from all walks of life. We’re ready to help you develop the skills you already have with the right coaching, guidance and to offer you a fantastic springboard into a great team and a great career here at Central Co‑op.

Everyone is welcome! here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.

What benefits are available to you at Central Co‑op?

Reward and Benefits

• Fantastic colleague discount - Reward ££'s and discounts across our Retail and Funeral businesses.
• Retail discounts - Our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
• Colleague Dividend - We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
• Colleague recognition - We celebrate our colleague's achievements both personally and professionally.
• Personalised learning and development - With easy access to a wide range of training programmes.
• Paid time for volunteering - We encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
• Enhanced family friendly policies - To help you feel fully supported during any significant life events. Wellbeing
• Annual health check kit and virtual GP - Finger prick blood test kit, that is sent to Square Healthcare for your personal healthcare report, and access to a virtual GP 7 days a week 8am to 8pm for you and your family.
• Colleague assistance programme - To support you and your family when you need it the most.
• Healthcare Cashplan - Your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
• Company sick pay - We offer company sick pay to colleagues so that you can focus on getting better and returning to work in full health.
• Life Assurance - After an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
• We’ve got you - Our colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
• Give as you earn - Helping you support charities which mean something to you. Financial Wellbeing
• iTrent Financial Wellbeing (Wagestream) - Offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
• The Money Co‑op - Free access to support all aspects of your financial wellbeing, such as savings and loans at competitive rates.
• Salary Sacrifice schemes
  • Electric Vehicle scheme - Option to purchase your EV through salary sacrifice
  • Share Incentive Plan (SIP) - Option to buy shares within the Society, where they will attract interest and £10 worth of matching shares.
  • Cycle to Work scheme - Option to purchase your bicycle and accessories through salary sacrifice
  • Holiday buy - Colleagues can buy up to a week extra of annual leave each year
• Company Pension - You can access a company pension scheme with us as well as access to Pension wellbeing information.
• Nous - Smart assistant that can save you money and time on managing your household bills.

To find out more about all of these plus many more reasons to join us at Central Co‑op, please visit Rewards and benefits - Central Coop (careers.coop)

Who are we?

We’re Central Co‑op, a Member‑owned and Member‑led co‑operative Society.

And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.

You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop