Fulfilment Co-ordinator

TLP recruitment; Southampton; On-site; GBP 25,000 - 28,000; Full time

Job summary

A recruitment agency is looking for a Fulfilment Coordinator in Southampton. The role focuses on managing stock levels, process optimization, and ensuring customer service excellence. The ideal candidate will have strong organizational and analytical skills, along with proficiency in Microsoft tools. This is a full-time position with competitive salary and benefits.

Qualifications

• Ability to manage multiple priorities and tight deadlines.
• Capable of interpreting data to identify operational improvement.
• Initiative in enhancing processes.

Responsibilities

• Manage oversight of stock levels and track lead times.
• Identify and address inefficiencies in stock ordering.
• Ensure compliance with HMRC guidelines.

Skills

Organization

Analytical Thinking

Communication Skills

Attention to Detail

Technological Proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Fulfilment Coordinator – Southampton

Monday to Friday | Day Shifts | £25,000 – £28,000 DOE + Benefits

Are you an organised, detail-oriented professional with a proactive mindset and strong analytical skills? Do you excel in a dynamic, fast-paced environment where your planning expertise directly supports operational success?

TLP Recruitment is partnering with a well-established client in Southampton to recruit a Fulfilment Coordinator. This key role is central to managing the efficient planning, monitoring, and control of stock levels for a range of fragile, high-value goods. If you\'re driven by operational excellence, customer satisfaction, and business growth, we’d love to hear from you.

Key Responsibilities

As the Fulfilment Coordinator, you will be responsible for ensuring the seamless flow of stock and inventory operations. Your duties will include:

• Stock Management: Maintain oversight of stock levels, closely tracking lead times, minimum order quantities, and expiry dates to ensure optimal purchasing and consignment management.
• Process Optimisation: Identify and address inefficiencies in stock ordering processes to streamline operations and improve outcomes.
• Compliance & Reporting: Ensure full compliance with HMRC guidelines (including Sections 196/197) and maintain detailed and accurate stock reports to inform future business decisions.
• Cross-Functional Collaboration: Liaise with the Stock & Fulfilment Controller, Finance, Processing, and Distribution teams to maintain smooth communication and alignment across departments.
• Customer Service Excellence: Build and maintain strong customer relationships through clear communication and responsive support.
• Issue Resolution: Respond promptly to queries and resolve stock or supply-related issues with minimal disruption.
• Operational Support for Growth: Support the Business Development team by providing operational insights and contributing to strategies that enhance business value and profitability.

Ideal Candidate Profile

We’re looking for a candidate who demonstrates:

• Exceptional Organisation: Able to manage multiple priorities and tight deadlines with precision.
• Strong Analytical Thinking: Capable of interpreting data and identifying areas for operational improvement.
• Initiative and Proactivity: Continuously seeking ways to enhance processes and add value.
• Excellent Communication Skills: Confident engaging with internal teams, suppliers, and customers at all levels.
• Attention to Detail: Especially regarding compliance, financial checks, and reporting accuracy.
• Technological Proficiency: Competent in Microsoft Word, Excel, and PowerPoint.
• Team-Oriented Approach: Collaborative, with a strong sense of shared purpose.

Desirable (Not Essential)

• Familiarity with HM Customs regulations and bonded goods.
• Health & Safety qualifications or experience.

Why Join Us?

This is a fantastic opportunity to step into a pivotal role in a growing organisation. You\'ll play an integral part in shaping operational success and will be encouraged to bring your ideas, insights, and expertise to the table.

If you\'re ready to take the next step in your career, we want to hear from you.