Frontline Team Leader - Food Retail Excellence

Marks and Spencer; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor and drive exceptional service and commercial results. This role demands operational resilience and strong coaching abilities to uphold high standards. The ideal candidate will have leadership experience and be adept at driving profitability while fostering a customer-focused environment. Join us for an impactful opportunity to shape the future of retail while inspiring your team to excel.

Benefits

Inclusive workplace

Career development opportunities

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs across the store.
• Good working knowledge of VM principles.
• Demonstrates flexibility and adaptability to lead teams through change.

Responsibilities

• Lead and coach a team to achieve high standards under pressure.
• Drive profitability and sales for the assigned area.
• Support the delivery of the retail plan and store KPIs.

Skills

Leadership

Customer service

Commercial awareness

Operational resilience

Coaching

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor and drive exceptional service and commercial results. This role demands operational resilience and strong coaching abilities to uphold high standards. The ideal candidate will have leadership experience and be adept at driving profitability while fostering a customer-focused environment. Join us for an impactful opportunity to shape the future of retail while inspiring your team to excel.