Frontline Duty Manager: Lead Guests & Team

Premier-Inn; Lancashire; Sur place; GBP 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Résumé du poste

Premier Inn in Blackpool Bispham is seeking a Hotel Duty Manager to lead on shift, coordinating reception, housekeeping and the restaurant to ensure guests have a great stay and a well-supported team. You’ll be on the floor, solving problems and keeping operations running smoothly.

You’ll be out on the floor, leading by example, coaching colleagues and staying calm during busy periods. This role provides a fixed term contract with guaranteed hours and a clear path toward future hotel leadership

Qualifications

• What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.
• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams, from reception to the restaurant.
• Spot issues early and put them right.

Responsabilités

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams, from reception to the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running the way it should.
• Work closely with the Hotel Manager and wider leadership team.

Description du poste

Premier Inn in Blackpool Bispham is seeking a Hotel Duty Manager to lead on shift, coordinating reception, housekeeping and the restaurant to ensure guests have a great stay and a well-supported team. You’ll be on the floor, solving problems and keeping operations running smoothly.

You’ll be out on the floor, leading by example, coaching colleagues and staying calm during busy periods. This role provides a fixed term contract with guaranteed hours and a clear path toward future hotel leadership