Frontline Duty Manager: Lead Shifts & Delight Guests

Premier-Inn; Kettering; Presencial; GBP 16.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Whitbread Benefits Card – up to 60%off

Pension and Save As You Earn

Staff discounts across shopping/travel

Descripción de la vacante

Premier Inn is seeking a Duty Manager in Kettering to lead shifts across reception, housekeeping and the restaurant. You’ll ensure guests have a great stay, guide the team, and manage operations to keep the hotel running smoothly.

You’ll work evenings and weekends, with a permanent contract and guaranteed hours. Great teamwork, leadership and decision‑making skills will help you progress toward future hotel management roles.

Formación

• Leads hotel operations during shifts.
• Confident decision making under busy periods.
• Supports reception, housekeeping and restaurant teams.

Responsabilidades

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and resolve problems quickly.
• Jump in to support different teams, from reception to the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running smoothly.
• Work closely with the Hotel Manager and leadership team.

Conocimientos

Leadership

Decision making

Guest service

Team coaching

Calm under pressure

Descripción del empleo

Premier Inn is seeking a Duty Manager in Kettering to lead shifts across reception, housekeeping and the restaurant. You’ll ensure guests have a great stay, guide the team, and manage operations to keep the hotel running smoothly.

You’ll work evenings and weekends, with a permanent contract and guaranteed hours. Great teamwork, leadership and decision‑making skills will help you progress toward future hotel management roles.