Duty Manager: Lead a Hotel Team & Guest Experience

Premier-Inn; Bridgwater; Vor Ort; GBP 16.000 - 22.000; Vollzeit

Benefits dieser Stelle

Permanent contract

Guaranteed hours

Full training

Career progression

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping

Zusammenfassung

Premier Inn is seeking a Duty Manager to lead hotel operations on your shift and ensure guests have an exceptional stay. You’ll work across reception, housekeeping, and the restaurant to support both guests and your team.

You’ll lead by example, coach colleagues, and resolve issues quickly. This permanent role offers guaranteed hours and opportunities to progress toward a Hotel Manager role in a trusted hospitality brand.

Qualifikationen

• Demonstrated ability to lead a team in a fast-paced environment.
• Strong decision-making and problem-solving skills.
• Customer-focused approach to guest satisfaction.

Aufgaben

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams, from reception to the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running smoothly.
• Work closely with the Hotel Manager and wider leadership team.

Kenntnisse

Leadership

Team leadership

Decision making

Customer service

Jobbeschreibung

Premier Inn is seeking a Duty Manager to lead hotel operations on your shift and ensure guests have an exceptional stay. You’ll work across reception, housekeeping, and the restaurant to support both guests and your team.

You’ll lead by example, coach colleagues, and resolve issues quickly. This permanent role offers guaranteed hours and opportunities to progress toward a Hotel Manager role in a trusted hospitality brand.