Front of the House Supervisor

FIRSTGROUP PLC; Aldershot; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading service provider in Aldershot is looking for a Front of the House Supervisor to ensure smooth operations at Defence sites. The ideal candidate will lead a team, maintain high food handling standards, and manage stock levels. Responsibilities include supervising deliveries, creating weekly rotas, and ensuring compliance with health and safety regulations. Previous supervisory experience is essential along with strong communication skills and a positive attitude. This role offers full-time hours with a commitment to supporting the team and customers.

Qualifications

• Previous experience supervising frontline teams in a similar environment.
• Strong communication skills focused on excellent customer service.
• Team player with a can-do attitude.
• Ability to work under pressure while maintaining a positive attitude.

Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervise a team and create a positive environment where staff feel welcomed and supported.
• Act as a responsible key holder.
• Assist with weekly bookkeeping and other duties as required.
• Produce weekly rotas following the manager’s guidelines.
• Place orders for stock to maintain correct levels.
• Delegate where necessary and ensure the team remains proactive at all times.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Job description

Job Overview

We're recruiting a dedicated Front of the House Supervisor to ensure smooth operations across Defence sites. The role is full‑time, contracted to 35 hours per week on a 49‑week per year basis.

Key Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervise a team and create a positive environment where staff feel welcomed and supported.
• Act as a responsible key holder.
• Assist with weekly bookkeeping and other duties as required.
• Produce weekly rotas following the manager’s guidelines.
• Place orders for stock to maintain correct levels.
• Delegate where necessary and ensure the team remains proactive at all times.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Qualifications & Experience

• Previous experience supervising frontline teams in a similar environment.
• Strong communication skills focused on excellent customer service.
• Team player with a can‑do attitude.
• Ability to work under pressure while maintaining a positive attitude.

About the Employer

Part of Compass Group UK&I, ESS is the Defence, Government and Energy services sector of Compass Group UK & Ireland. We support over 250 UK military establishments, high‑profile police and secure government sites, as well as onshore and offshore facilities such as platforms, drilling rigs and energy sector offices. We look for people passionate about delivering excellent customer service at all levels.

Equality & Diversity Commitment

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!