Front-of-House Team Leader - Training & Service Excellence

Gordon Ramsay Restaurants; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prestigious restaurant group is seeking a dedicated front-of-house manager to train staff on menus and service, develop effective seating plans, and ensure high standards of customer care. The ideal candidate will have strong communication skills and be able to manage customer notes, ensuring all requests are met. This role offers full-time employment with benefits including bonus, overtime, and tips, and an immediate start is available.

Benefits

Bonus

Overtime

Tips

Qualifications

• Experience in a front-of-house management role is required.
• Advanced English language skills are necessary.

Responsibilities

• Train staff on food and drink menus and service orders.
• Develop effective seating plans for smooth operations.
• Communicate effectively with kitchen and management.
• Manage customer notes like allergies and special requests.
• Maintain high service standards and train front-of-house staff.
• Foster a positive team environment.
• Conduct closing duties efficiently.

Skills

Communication skills

Team management

Customer service

Problem-solving

Job description

A prestigious restaurant group is seeking a dedicated front-of-house manager to train staff on menus and service, develop effective seating plans, and ensure high standards of customer care. The ideal candidate will have strong communication skills and be able to manage customer notes, ensuring all requests are met. This role offers full-time employment with benefits including bonus, overtime, and tips, and an immediate start is available.