Front of House Team Leader - Red Lion Withington

JW Lees Careers; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established brewery in Manchester seeks a Front of House Team Leader passionate about excellent customer service and team motivation. You will lead shifts, ensure high standards in serving food and drink, and mentor your team. The role offers annual profit sharing, significant discounts, and paths for career advancement within the company. Join a team that values its people and has a rich tradition in brewing over nearly 200 years.

Benefits

Annual profit share

30% discount on food and drink

50% off food while on shift

Discounted hotel stays

Wellbeing support

Career growth opportunities

Qualifications

• Must demonstrate great leadership qualities.
• Strong ability to provide excellent customer service.
• Experience in leading a team is a plus.

Responsibilities

• Lead shifts and ensure excellent customer service.
• Serve food and drinks while creating a positive environment.
• Motivate and support team members.

Skills

Expert communication

Leadership qualities

Team player

Job description

What we offer our Front of House Team Leaders :

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees :

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts, it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees :

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do :

Proud - Savvy - Honest - Passionate - Personal - Together