Front of House Team Leader

Compass Group UK; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service management company in London is seeking a Front of House Team Leader to manage a team of food service assistants, ensuring high standards of customer service and food hygiene. The ideal candidate will bring a positive attitude, excellent communication skills, and the ability to thrive under pressure. This position offers competitive pay and great opportunities for career development.

Benefits

Competitive pay

Opportunities for learning and development

Great perks

Qualifications

• Experience in high levels of customer care.
• Ability to thrive under pressure.
• Reliability and impeccable time management.

Responsibilities

• Manage a frontline team of food service assistants.
• Craft eye-catching food displays.
• Handle transactions and operate the cash register.
• Ensure food handling and hygiene standards are met.
• Maintain a safe and healthy work environment.

Skills

Good Communication skills

Positive, can-do attitude

Team player

Time management

Safety prioritization

Education

NVQ Level 2 or equivalent in relevant area

Job description

Front of House Team Leader - Equnior London

Salary: £14.94 per hour

Hours: 40 hours per week

Working: Monday to Friday, occasional weekends

To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.

Key responsibilities

• Crafting eye-catching food and counter displays that draw customers in
• To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
• Proudly representing the company and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
• To assist in the preparation of hospitality as required
• To clean all work areas during and after use and remove all waste to the appropriate area

Essential

• Bring a positive, can-do attitude to everything you do
• Good Communication skills
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake

Desirable

• Experience of working in an environment where there are peaks and troughs in demand during service times
• Experience of working in environments involving high levels of customer care
• NVQ Level 2 or equivalent in relevant area

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!