Front-of-House Team Lead - Memorable Guest Experience

Westmorland Hotel; Penrith; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality venue in Penrith is seeking a passionate Restaurant Team Leader to oversee service and ensure guests receive an exceptional dining experience. Responsibilities include leading the restaurant team, liaising with the kitchen, maintaining cleanliness standards, and providing recommendations on food and drinks. Experience in hospitality is preferred, along with strong organisational skills and a warm demeanor towards guests.

Qualifications

• Must have experience leading a team.
• Ability to organise and delegate tasks is essential.
• A warm and friendly manner with guests.

Responsibilities

• Prioritise, organise, and delegate tasks to ensure smooth service.
• Liaise with kitchen and other departments for guest needs.
• Oversee the restaurant, bar, and lounge to meet customer needs.
• Attend tastings to provide accurate recommendations.
• Maintain high cleanliness and hygiene standards.
• Train restaurant team members to required standards.
• Serve barista coffee in lounge areas.

Skills

Team leadership

Customer service

Knowledge of food and drinks

Organisational skills

Job description

A leading hospitality venue in Penrith is seeking a passionate Restaurant Team Leader to oversee service and ensure guests receive an exceptional dining experience. Responsibilities include leading the restaurant team, liaising with the kitchen, maintaining cleanliness standards, and providing recommendations on food and drinks. Experience in hospitality is preferred, along with strong organisational skills and a warm demeanor towards guests.