Front of House Security Officer

Samsic UK; Houghton-le-Spring; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading security company is seeking a Front of House Security Officer in Houghton-le-Spring. This role involves providing a professional security presence, managing security systems, and ensuring excellent customer service. Applicants must hold a current SIA Licence and have strong communication and observation skills. The position is full-time with flexible working hours, and offers various benefits including career development and training.

Benefits

Full site training

Apprentice scheme

Reward and recognition scheme

Career development plan

Pension scheme

Uniform provided

SIA Licence paid for

Strong Management support

Qualifications

• Must have current SIA Licence to work in security.
• Fluency in spoken and written English is essential.
• A five-year checkable history is required.

Responsibilities

• Provide a professional security service.
• Manage systems within the security control base.
• Produce accurate reports as required.
• Liaise effectively with the client and management.

Skills

Excellent verbal communication skills

Excellent customer care skills

Good knowledge of Health & Safety

Basic computer literacy

Good observation skills

Flexible attitude to changing hours

Education

Current SIA Licence - Door Supervisor or Security Guarding

Fluent in spoken and written English

Five-year checkable work history

Job description

We have an exciting opportunity for a Front of House Security Officer to join our team in Sunderland.

The purpose of the role is to provide an efficient and professional security service to Samsic UK Security’s clients as specified, demonstrating the highest levels of Customer Service; presenting at all times a smart, alert, visible and commanding security presence.

Flexibility is vital as you will be required to work day shifts between 06:30 and 18:30 on a 4 on 4 off shift pattern.

• Pay Rate : £12.21
• Average Weekly Hours : 42 hrs pw
• Contracted Hours : 42 hrs pw
• Employee Status : Permanent / Full Time

Duties will include

• “Meet and Greet”
• Answer all enquiries courteously and professionally
• Manage all systems within the security control base
• Ensure a vigilance, professional presence
• Produce accurate reports as and when needed
• Be an effective liaison between the client and the company Contract Manager
• Be an effective ambassador for Samsic UK Security and the client

Essential Requirements

• Excellent verbal communication skills, pleasant manner, approachable, clearly spoken
• Excellent customer care skills
• Have a good knowledge of Health & Safety
• Possesses computer literacy of at least a basic level
• Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
• Demonstrates good observation skills
• Demonstrates a flexible attitude to changing working hours and patterns

In order to work for Samsic UK you MUST fulfil the following criteria

• Current SIA Licence - Door Supervisor or Security Guarding
• Have an unrestricted right to work full time in the UK for a minimum period of 12 months
• Be fluent in spoken and written English
• Have a five-year checkable history (Providing a HMRC 3 Year Work History record at your interview)

Benefits

• Full site training
• Apprentice scheme available to all
• Reward and recognition scheme
• Career development plan
• Pension scheme
• Uniform provided
• SIA Licence paid for
• Strong Management support