Front of House Receptionist - Outpatients

Nuffield Health Careers; Brighton; On-site; GBP 23,000 - 28,000; Full time

Job summary

Nuffield Health Brighton Hospital is seeking a friendly Front of House Receptionist - Outpatients to greet patients, manage enquiries and guide visitors to waiting or changing areas. This full‑time, permanent role requires empathy, clear communication and good IT and keyboard skills.

Experience in healthcare administration or on reception is preferred. You’ll work closely with hospital staff to ensure the department runs smoothly, book appointments and handle clinical paperwork with care and

Qualifications

• Experience in healthcare administration or on reception is preferred.
• Clear communication and IT/keyboard proficiency are essential.

Responsibilities

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Skills

Communication skills

IT skills

Keyboard skills

Job description

Front of House Receptionist - Outpatients

Brighton Hospital | Admin | Full-Time | Permanent

Salary £25,545.00 per annum

37.5 hours per week

As the UK’s largest Healthcare Charity,we’rehere to help look after the wellbeing of the nation. And as the face of Nuffield Health,you’llhelp people feel at ease and find their way to wherethey’remeant to be. Ifyou’resensitive to people’s needs and passionate about exceptional service, it starts with you. As aFront of House Receptionist - Outpatients at our hospital,you’llhavegreat communication,ITand keyboard skills.You’realso able to explain sensitive or complicated information in a waythat’sclear,sympatheticand easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Front of House Receptionist - Outpatients , you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy,happyand valued.That’swhywe’vedeveloped a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle,healthand fitness wellbeing rewards, such as free gym membership, health assessments, retaildiscountsand pension options. At Nuffield Health, we take care ofwhat’simportant to you.

• free gym membership
• health assessments
• retaildiscountsand pension options

Join Nuffield Health and create the future you want, today.

It starts with you.