Receptionist (Bank)

Nuffield Health; Brighton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym membership

Free parking

Job summary

Nuffield Health Brighton Hospital is seeking a friendly Receptionist on a bank/part-time basis to welcome patients, answer calls and guide visitors to the appropriate areas. You will manage enquiries with empathy and maintain accurate front-desk records.

Join a team delivering high standards of patient care within a busy hospital environment. The role focuses on clear communication, teamwork, and providing an excellent first impression for patients and colleagues.

Qualifications

• Experience in healthcare administration or on reception.
• Strong communication, IT and keyboard skills.
• Able to explain sensitive information clearly and empathetically.
• Part-time bank role with ad-hoc hours.

Responsibilities

• Answer the phone and handle enquiries.
• Welcome patients and direct to changing or waiting rooms.
• Book appointments and prepare clinical paperwork.
• Collaborate with staff to ensure smooth department operation.

Skills

Reception experience

Customer service

IT skills

Clear communication

Tools

MS Office

Job description

Receptionist (Bank)Brighton Hospital | Administration | Ad hoc | Part timeSalary £13.10 per hourAs the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.As a Receptionist, you will: Help people feel comfortable when they visit your department Use your empathy and customer service skills to build positive relationships Answer the phone, deal with enquiries and book appointments Welcome patients in person, directing them to the appropriate changing or waiting rooms Work closely with colleagues to ensure the department runs smoothlyPrepare clinical paperwork, referral forms, charge sheets, and terms and conditionsHelping you feel goodWe want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £35.00 a month.Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.Nuffield Health Brighton HospitalAt Nuffield Health Brighton Hospital, we work with leading medical Consultants to provide first-class treatments and high standards of care for the prevention, diagnosis, and treatment of a wide range of medical and surgical conditions using the latest facilities and technology. We take pride in delivering high standards of patient care to both private patients and the NHS. Our facilities include 44 purpose built en-suite rooms, three operating theatres and an endoscopy theatre. Other facilities include physiotherapy, health screening, diagnostics and a dental suite. We are located in Woodingdean, on the east side of Brighton with easy access by rail and road, including free parkingJoin Nuffield Health and create the future you want, today.If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.It starts with you.