Receptionist

Nuffield Health Brighton Hospital; Brighton; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Brighton Hospital is seeking a Receptionist to join the Admin team on a full-time, permanent basis. In this role you will warmly welcome patients, answer enquiries, book appointments and direct people to the right areas, ensuring a calm and efficient front desk.

You should have excellent communication, IT and keyboard skills, with an ability to explain sensitive information clearly. Healthcare administration or reception experience is preferred, and a patient-focused approach is

Qualifications

• Excellent communication, IT and keyboard skills.
• Ability to explain sensitive or complicated information clearly.
• Experience in healthcare administration or on reception preferred.

Responsibilities

• Greet patients and visitors warmly at the front desk
• Answer phone calls and handle enquiries
• Book appointments and direct patients to the appropriate areas
• Maintain smooth operation of the reception and front desk
• Coordinate with colleagues to ensure efficient department workflow
• Prepare any necessary paperwork and forms

Skills

Communication skills

IT skills

Keyboard skills

Job description

Brighton Hospital | Admin | Full-Time | Permanent

Salary £25,545.00 per annum

37.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

It starts with you.