Front of House Receptionist

Brunswick Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global advisory firm in London is seeking a Front of House Receptionist to manage guest bookings, coordinate meetings, and provide excellent hospitality. The ideal candidate should have previous reception experience, strong organisational skills, and a polished appearance. This role offers a dynamic corporate environment with structured hours, excellent benefits, and opportunities for professional development.

Benefits

Annual discretionary bonus

25 days’ annual leave plus birthday leave

Private Medical Insurance

Family Leave policies

Employee Assistance Programme

Corporate Gym Memberships

Financial wellbeing benefits

Complimentary artisan coffee and snacks

Daily breakfast and lunch

Qualifications

• Previous Front Desk or Reception experience, ideally within a hotel (4*+), spa, or similar environment.
• Demonstrated polished professionalism and confidence.
• Strong organisational skills and ability to multitask.

Responsibilities

• Manage guest bookings from initial enquiry to departure.
• Schedule appointments and coordinate room usage.
• Act as an ambassador, providing a professional experience for visitors.

Skills

Strong organisational skills

Exceptional attention to detail

Polished and professional appearance

Ability to manage multiple tasks

Proactive and flexible approach

Job description

We are looking for a polished and professional Front of House Receptionist to be the welcoming face of our London office. This is a varied role where no two days are the same - from managing bookings and coordinating client meetings to providing first-class hospitality and ensuring our facilities run seamlessly. If you are motivated, high-energy, and enjoy creating a great first impression, this is an excellent opportunity to join a dynamic corporate environment with excellent benefits and progression opportunities.

About the Role

As a Front of House Receptionist, your responsibilities will include:

Reception & Guest Experience

• Managing the full cycle of guest bookings, from initial enquiry through to departure.
• Answering calls and scheduling appointments, coordinating the use of 15 meeting rooms to maximise efficiency.
• Inspecting rooms, raising and following up work orders with facilities to ensure they are ready for guests.
• Acting as a polished ambassador for the firm, ensuring a professional and welcoming experience for all visitors.

Hospitality & Facilities Support

• Providing refreshments (teas, coffees, drinks) and serving guests.
• Clearing and resetting meeting rooms, including restocking minibars and maintaining supplies.
• Ordering and reconciling food and beverage deliveries.
• Managing the morning set-up of rooms and ensuring high presentation standards throughout the day.

What We're Looking For

We’re seeking someone who demonstrates:

• Previous Front Desk or Reception experience, ideally within a hotel (4*+), spa, or similar professional environment.
• A polished, professional appearance with confidence and sophistication.
• Strong organisational skills and the ability to manage multiple tasks at once.
• Exceptional attention to detail with high standards of presentation.
• A proactive, flexible approach and enjoys working as part of a team.

This role is well suited to someone looking to transition from hospitality into a corporate environment, where you’ll enjoy more structured hours and excellent benefits.

Why Join Us

Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

In addition to life assurance, group income protection, and employer pension contribution, we offer:

• Annual discretionary bonus based on company and individual performance.
• 25 days’ annual leave entitlement (excluding bank holidays) plus an additional day of leave for your birthday.
• Private Medical Insurance
• Family Leave policies - Maternity, Paternity, Shared Parental & Adoption.
• Employee Assistance Programme.
• Headspace for Work membership, Corporate Gym Memberships and discounts
• Financial wellbeing benefit schemes – Season Ticket Loan, Tenancy Deposit Loan and Cycle to Work.
• Complimentary artisan coffee, tea and snacks, served by our own barista in our café.
• Daily breakfast and lunch served twice a week in our café.
• Lunch & Learn training sessions.

About Brunswick

Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.

Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.

Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.

Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law.