Front of House Porter – Luxury Hotel Guest Service

The Ranch at Rock Creek; Bala; On-site; GBP 19,000 - 25,000; Full time

Job summary

A luxury hotel in Wales is seeking a Porter to join the Front of House team, providing outstanding guest service. This role includes engaging guests, assisting with luggage, and supporting reception duties. Ideal candidates should possess a friendly demeanor and local knowledge, although experience in hospitality is not mandatory. Full training is provided, and a full driving licence is preferred. This position offers flexible hours and an opportunity to work in a vibrant environment, contributing to exceptional guest experiences.

Benefits

Free meals on duty

Onsite parking

Tips

Generous staff discounts

Qualifications

• Confident in engaging with guests and delivering warm, attentive service.
• Must have a Full driving licence.
• Previous hotel front of house experience preferred but not essential.

Responsibilities

• Greet guests on arrival and departure.
• Assist with luggage and support during check-in and check-out.
• Maintain a helpful presence throughout the hotel.

Skills

Outgoing personality

Confident guest engagement

Local knowledge

Job description

A luxury hotel in Wales is seeking a Porter to join the Front of House team, providing outstanding guest service. This role includes engaging guests, assisting with luggage, and supporting reception duties. Ideal candidates should possess a friendly demeanor and local knowledge, although experience in hospitality is not mandatory. Full training is provided, and a full driving licence is preferred. This position offers flexible hours and an opportunity to work in a vibrant environment, contributing to exceptional guest experiences.