Front-of-House Café Assistant: Warm Welcome & Barista Skills

Freedom Leisure; Malvern; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading leisure provider in Malvern is seeking a Reception & Café Assistant to provide a warm welcome at reception and excellent service in the café. You’ll be the first point of contact for visitors, handling bookings, and preparing drinks and snacks. Ideal candidates are passionate about customer service and are comfortable working in a fast-paced environment. This part-time role offers flexible hours, a supportive team atmosphere, and great benefits including discounts and training opportunities.

Benefits

Discounted staff membership

Incremental holidays

Employee Assistance Programme

Pension scheme

Cycle-to-work scheme

Qualifications

• Passion for delivering outstanding customer service.
• Previous experience in a customer-facing role is a plus.
• Comfortable using till systems.

Responsibilities

• Welcome visitors and handle enquiries at reception.
• Prepare and serve drinks and light snacks in the café.
• Support operational tasks and teamwork in a multi-skilled environment.

Skills

Outstanding customer service

Cash/card payment handling

Multitasking

Team player

Job description

A leading leisure provider in Malvern is seeking a Reception & Café Assistant to provide a warm welcome at reception and excellent service in the café. You’ll be the first point of contact for visitors, handling bookings, and preparing drinks and snacks. Ideal candidates are passionate about customer service and are comfortable working in a fast-paced environment. This part-time role offers flexible hours, a supportive team atmosphere, and great benefits including discounts and training opportunities.