Front of House Assistant

BaxterStorey UK; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading catering service provider in Oxford is hiring a Front of House Catering Assistant to deliver exceptional customer service in a new university facility. The ideal candidate will have a background in catering, strong organizational skills, and a positive, customer-focused approach. This full-time position offers a competitive salary of £13.50 per hour and comprehensive benefits, including 28 days holiday.

Benefits

28 days holiday including bank holidays

Birthday off

Volunteering days

Wedding/commitment day leave

Pension and life insurance

Free meals on shift

Qualifications

• Ideally have experience working within education catering.
• Have good Health & Safety knowledge.
• Flexible with a can-do attitude, customer focused.
• Fun and enthusiastic.

Responsibilities

• Assist in the preparation of food and snacks.
• Keep the kitchen and restaurant areas clean and tidy.
• Provide a friendly, efficient service to all customers.
• Ensure customers are given prompt and efficient service.

Skills

Customer service skills

Organization skills

Attention to detail

Team player

Flexible approach

Job description

Company Description

Title : Front of House Catering Assistant

Location : Oxford City Centre - Brand new facility Start date 22nd September

Salary : £13.50 per hour Overtime extra

Benefits :

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary carer leave
• Wedding / commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Front of House Catering Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you. The role will be based at an exciting brand new Oxford university facility which will include a 500-seat concert hall and a 250-seat auditorium, as well as flexible performance and exhibition spaces for music dance and art.

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Front of House Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

Key Responsibilities

• To assist in the preparation of food and snacks.
• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
• To treat your team members at location as you would expect to be treated.
• To co‑operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
• To attend food safety, health and safety and environmental training courses as required.
• To rigorously follow the unit cleaning schedules.

Qualifications

• Ideally have experience working within Education catering
• Have good Health & Safety knowledge
• Flexible with a can‑do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on :

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.