Front Desk Service Advisor | Weekdays | Stroud Area

Hawk Hiring LTD; Stroud; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Generous holiday allowance

Company pension scheme

Free secure on-site parking

Relaxed team culture

Job summary

Hawk Hiring LTD is seeking a customer-focused Service Advisor to lead front-of-house operations in Stroud. You will manage routine service bookings, vehicle health checks, repair consultations and job cards alongside our workshop team.

The position offers a Monday–Friday schedule with no weekends, £35,000 basic per year, and generous benefits including a pension and secure on-site parking. Experience with Garage Hive is helpful but not essential.

Qualifications

• Experience as Automotive Service Advisor, Aftersales Executive, or Service Receptionist.
• Strong communication, customer-handling, and organizational skills.
• Familiarity with garage management software (Garage Hive a plus).
• Solid foundational understanding of general vehicle maintenance and repair procedures.
• Valid UK driving licence.

Responsibilities

• Lead front-of-house operations and manage routine service bookings.
• Coordinate repair consultations, vehicle health checks and job cards with the workshop team.
• Create and manage job cards and parts coordination, providing customer progress updates.

Skills

Communication

Customer handling

Organization

Tools

Garage Hive

Job description

Hawk Hiring LTD is seeking a customer-focused Service Advisor to lead front-of-house operations in Stroud. You will manage routine service bookings, vehicle health checks, repair consultations and job cards alongside our workshop team.

The position offers a Monday–Friday schedule with no weekends, £35,000 basic per year, and generous benefits including a pension and secure on-site parking. Experience with Garage Hive is helpful but not essential.