Front Desk Concierge — Elite Residential Experience

FirstPort; Poole; On-site; GBP 12,000 - 13,000; Part time

Job summary

A leading residential property management company in Poole seeks a Concierge to provide exceptional service to residents and visitors. You will manage inquiries, deliveries, and communications while upholding high standards of professionalism. Ideal candidates will have experience in luxury settings, excellent communication skills, and health/safety knowledge. This role offers a competitive salary and the chance to work in a supportive environment.

Benefits

Competitive salary

Exclusive discounts on benefits

Training and support

Qualifications

• Experience working in high-end residential developments.
• Excellent communicator and problem solver.
• Empathetic with strong relationship-building skills.

Responsibilities

• Provide high standard customer service to residents and visitors.
• Act as main point of contact at the front desk.
• Assist with on-site deliveries, customer queries, and service requests.
• Conduct daily site walk rounds and report issues.

Skills

Customer service

Communication

Problem solving

Health and safety knowledge

Education

Relevant qualifications such as IOSH

Job description

A leading residential property management company in Poole seeks a Concierge to provide exceptional service to residents and visitors. You will manage inquiries, deliveries, and communications while upholding high standards of professionalism. Ideal candidates will have experience in luxury settings, excellent communication skills, and health/safety knowledge. This role offers a competitive salary and the chance to work in a supportive environment.