Front Desk Agent Concierge

NFC Amenity Management; Brighton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading luxury amenity service provider based in Brighton is looking for a Front Desk Associate. This role involves welcoming residents, managing calls and requests, and ensuring a smooth service experience. Candidates should possess excellent customer service skills, previous hospitality experience, and a friendly personality. The position offers a pay rate of $18 per hour, with opportunities for growth and training within a dynamic team environment.

Benefits

Paid training

Medical, Dental, and Vision Coverage

Generous paid time off

Qualifications

• Experience in front desk or hospitality function is preferred.
• Ability to multitask and provide excellent customer service.
• Detail-oriented and proactive in handling requests.

Responsibilities

• Ensure smooth operation and service experience by communicating effectively.
• Handle inventory and sign for deliveries.
• Promptly answer resident requests and concerns.

Skills

Customer Service

Hospitality Experience

Computer Skills

Front Desk

Phone Etiquette

Job description

For best results please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice please Opt In for text messages. Its a critical way for us to send you instructions and assistance throughout the process.

APPLY HERE- are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18.00 per hour.

WE ARE NFC Amenity Management the nations largest luxury amenity service provider for residential and commercial properties with a growing portfolio representing 350 of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks

As an NFC Amenity Front Desk Associate you get to work at some of the most exclusive addresses in the area where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart of the property and are adored by our residents. After warmly welcoming them home you will monitor the lobby and handle incoming calls / requests and package / food deliveries.

Ultimately your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Responsibilities

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members property management and residents / guests.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals / departures and realtor / potential home buyer / renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident guest and vendor access.
• Promptly answer and complete all resident requests phone calls questions or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

Qualities and Attributes

• Front Desk Experience
• Hospitality
• Outgoing Personality
• Teamwork
• Ability To Multitask
• Flexibility
• Detail-Oriented
• Proactive

APPLY HERE- out our website at and join our Social Networks :

Pay!

• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical Dental and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development : We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Information

We frequently interview and hire for multiple properties so location details individual pay rates and specific schedules can be discussed in the interview process. If we dont contact you right away well have your information on file for our next round of interviews so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and / or status.

#ZR

At the time of this ad the position pays $18.00 per hour. Historically it pays $17 to $18 per hour.

Required Experience :

Unclear Seniority

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette

Employment Type : Hourly

Experience : years

Vacancy : 1

Hourly Salary Salary : 17 - 18