Front Desk & Admin Specialist - Probation Services

Ministry of Justice; Burnley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A government agency in the UK is seeking a dedicated administrative professional to support the Probation Service. This role involves acting as the first point of contact for all visitors, managing logistics, and ensuring compliance with Health and Safety protocols. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle sensitive information. This position offers an opportunity to contribute to a vital service in a challenging yet rewarding environment.

Benefits

Public sector benefits

Training and development opportunities

Qualifications

• Experience in administrative roles or customer service environments.
• Understanding of confidentiality and handling sensitive information.
• Ability to work under pressure and respond to emergencies.

Responsibilities

• Act as the first point of contact for visitors and phone inquiries.
• Handle sensitive information and promote diversity and inclusion.
• Manage logistics, including mail and meeting room bookings.
• Assist with Health and Safety protocols and building security.
• Provide high-level administrative support to operational teams.

Skills

Customer service skills

Attention to detail

Situational awareness

Ability to handle sensitive information

Job description

A government agency in the UK is seeking a dedicated administrative professional to support the Probation Service. This role involves acting as the first point of contact for all visitors, managing logistics, and ensuring compliance with Health and Safety protocols. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle sensitive information. This position offers an opportunity to contribute to a vital service in a challenging yet rewarding environment.