Front Desk & Admin Officer – Reception & Operations

Brook Street; Sale; On-site; GBP 17,000 - 21,000; Full time

Job summary

Brook Street is recruiting for an Admin Officer - Receptionist in Salford. The role involves welcoming visitors, handling calls and emails, and performing essential admin support for the Probation Service Directorate.

37 hours per week, 9:00am-5:00pm, Monday to Friday, with a starting pay of £12.71 per hour. You'll manage visitor access, security passes, mail, stationery, meeting room bookings and petty cash, while ensuring compliance with health & safety and data confidentiality.

Qualifications

• Excellent verbal and written communication.
• Proven ICT proficiency across Microsoft Office.
• Ability to observe, use tact and diplomacy in difficult situations.
• Careful, policy-led approach to confidential information.
• Commitment to equality and anti-discriminatory practice.

Responsibilities

• Be the first point of contact for visitors and enquiries, greeting people professionally and logging arrivals/departures.
• Issue visitor passes and security fobs and inform relevant staff.
• Direct basic queries to appropriate manager.
• Support building logistics: mail, stationery, bookings for rooms/desks/parking, events and registrations.
• Manage petty cash and travel warrants, and transport items between locations.
• Assist with health, safety and security tasks including acting as key holder and monitoring alarms/CCTV.
• Log faults/incidents and escalate maintenance with urgency
• Provide confidential administrative support and scanning/archiving records.

Skills

Communication

ICT proficiency

Diplomacy

Confidentiality

Equality & Inclusion

Tools

Microsoft Office

Job description

Brook Street is recruiting for an Admin Officer - Receptionist in Salford. The role involves welcoming visitors, handling calls and emails, and performing essential admin support for the Probation Service Directorate.

37 hours per week, 9:00am-5:00pm, Monday to Friday, with a starting pay of £12.71 per hour. You'll manage visitor access, security passes, mail, stationery, meeting room bookings and petty cash, while ensuring compliance with health & safety and data confidentiality.