Enforcement Admin Officer — Probation Support

Brook Street; Liverpool; On-site; GBP 17,000 - 22,000; Full time

Job summary

Brook Street in Liverpool is seeking an Administration Officer to support the Enforcement team within the Probation Service. The role is fully office-based, Mon-Fri, 9am-5pm (37 hours per week), with a pay rate of £12.71 per hour and assignment length to 31 March 2027, with possible extension.

You will manage case records, handle information by phone, email and paper, and act as a single point of contact for specialist areas.

Qualifications

• Proficient in Microsoft Office, especially Excel, with typing and data-entry accuracy.
• Confident in liaising with senior colleagues and handling day-to-day queries professionally.
• Strong data handling and meticulous record-keeping to required standards.

Responsibilities

• Prepare, maintain and collate case records and management information to standards and timescales.
• Receive and distribute information by phone, email, and paper using appropriate approaches.
• Act as a single point of contact within the unit for specialist areas as required.
• Support appointment and practical arrangements linked to Sentence Plan implementation.
• Carry out enforcement administration, including petty cash/vouchers/warrants for travel costs with proper records.
• Support meetings with agenda, notes/minutes and action points.

Skills

Microsoft Office

Excel

Data handling

Record keeping

Communication skills

Independent working

Equality and inclusion

Tools

MS Word

Database software

Job description

Brook Street in Liverpool is seeking an Administration Officer to support the Enforcement team within the Probation Service. The role is fully office-based, Mon-Fri, 9am-5pm (37 hours per week), with a pay rate of £12.71 per hour and assignment length to 31 March 2027, with possible extension.

You will manage case records, handle information by phone, email and paper, and act as a single point of contact for specialist areas.