Probation Admin & Front Desk Officer

Brook Street; Tameside; On-site; GBP 21,000 - 26,000; Full time

Job summary

Qualifications

• Strong ICT skills with Microsoft Office suite.
• Excellent verbal and written communication.
• Ability to handle confidential information securely.

Responsibilities

• Be the first point of contact for visitors, telephone callers, and emails; log arrivals.
• Issue visitor passes and security fobs; coordinate staff notifications.
• Answer general queries about probation and local services; escalate when needed.
• Assist with Health & Safety and building logistics; support room/desk bookings.
• Log faults and incidents; escalate maintenance needs and maintain records.
• Provide confidential admin support to operational teams as required.

Skills

MS Office

Communication

Confidential handling

Job description