Front Desk & Admin Coordinator, Probation Office

Brook Street; Bradford; In loco; GBP 15.000 - 21.000; Tempo pieno

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Guaranteed interview for ex-military

Descrizione del lavoro

Brook Street in Bradford, West Yorkshire, is recruiting a Receptionist for a City Courts Probation Office. The role contributes to a professional, calm front-of-house environment and supports admin across the Probation Service.

You will greet visitors, handle calls and emails, manage passes, and assist with day-to-day tasks while ensuring safeguarding and confidentiality. The position may involve occasional travel and after-hours flexibility.

Competenze

• ICT proficient and confident with Microsoft Office
• Excellent verbal and written communication
• Professional, welcoming manner with strong customer relations
• Ability to stay tactful and diplomatic under pressure
• Commitment to diversity and anti-discriminatory practice
• Respect for confidential information

Mansioni

• Greet visitors and handle enquiries via phone and email
• Log visitor arrivals/departures and issue passes
• Answer basic queries about the Probation Service
• Escalate complex questions to managers
• Diffuse potentially challenging situations with tact
• Spot safeguarding concerns and notify relevant staff
• Manage building logistics including mail, stationery, and room equipment
• Support room/hot desk/car parking bookings and event setup
• Handle petty cash and travel warrants
• Maintain health, safety and security duties
• Provide confidential administrative support as needed
• Support team coverage during periods of absence

Descrizione del lavoro

Brook Street in Bradford, West Yorkshire, is recruiting a Receptionist for a City Courts Probation Office. The role contributes to a professional, calm front-of-house environment and supports admin across the Probation Service.

You will greet visitors, handle calls and emails, manage passes, and assist with day-to-day tasks while ensuring safeguarding and confidentiality. The position may involve occasional travel and after-hours flexibility.