Probation Reception & Admin Specialist (Evenings/Weekends)

Ministry of Justice; Bradford; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Training and development

Hybrid working

Flexible benefits

Job summary

The Ministry of Justice is seeking an administrative Reception/Admin Assistant within the Probation Service Directorate. The role involves front-desk duties, handling telephone and email enquiries, and delivering a range of office-based support to multiple teams.

Core hours include unsocial times, with hybrid working available. You will manage mail, room bookings, safety checks, and confidential filing, contributing to a secure and efficient site.

Qualifications

• GCSE A-C including Maths and English (and Welsh where applicable) or proven track record in commensurate role.
• IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL.

Responsibilities

• First point of contact for Probation Service and greet visitors professionally face to face and via telephone/email.
• Diffuse potentially volatile situations with tact and diplomacy and escalate safeguarding/risk issues as needed.
• Answer enquiries about the Probation Service and local support services.
• Logistics: manage mail, PPE, stationery, meeting rooms, room/hot desk bookings, events and registrations.
• Handle petty cash and travel warrants; support day-to-day financial tasks.
• Support health, safety and security: key holder duties, alarms, CCTV, evacuations, Fire Warden/First Aider as required.
• Provide confidential admin support to operational teams: file processing, databases, scanning and archiving.

Skills

Reception

Customer service

ICT skills

Office administration

Education

GCSE A-C including Maths & English

IT qualification (ECDL/CLAIT)

Tools

Microsoft Office

Job description

The Ministry of Justice is seeking an administrative Reception/Admin Assistant within the Probation Service Directorate. The role involves front-desk duties, handling telephone and email enquiries, and delivering a range of office-based support to multiple teams.

Core hours include unsocial times, with hybrid working available. You will manage mail, room bookings, safety checks, and confidential filing, contributing to a secure and efficient site.