Friendly Medical Receptionist | Patient Care & Admin

NHS Jobs; Sheerness; On-site; GBP 21,000 - 26,000; Full time

Job summary

Minster Medical Group in Sheppey is hiring a Medical Receptionist / Administrator to support a busy GP practice at Minster Medical Centre. You will greet patients, handle calls, appointments and general administrative tasks, ensuring smooth front-desk operations.

No prior general practice experience is required, and full training will be provided. The role involves weekday hours, typically 8:00 am–6:30 pm, with flexibility to meet service needs in a friendly team environment.

Qualifications

• No previous experience in general practice is required.
• Friendly, caring and professional approach to patients and colleagues.
• Willingness to learn and follow practice procedures.
• Basic IT skills and confidence to learn new computer systems.

Responsibilities

• Welcome patients and visitors in a friendly, professional manner.
• Answer calls and respond to patient enquiries.
• Book, amend and cancel appointments per practice procedures.
• Record patient information accurately and maintain confidentiality.
• Carry out general administrative tasks (filing, scanning, emailing).
• Support clinicians and team to ensure efficient practice operations.
• Maintain confidentiality and follow data protection policies.

Job description

Minster Medical Group in Sheppey is hiring a Medical Receptionist / Administrator to support a busy GP practice at Minster Medical Centre. You will greet patients, handle calls, appointments and general administrative tasks, ensuring smooth front-desk operations.

No prior general practice experience is required, and full training will be provided. The role involves weekday hours, typically 8:00 am–6:30 pm, with flexibility to meet service needs in a friendly team environment.