Compassionate Medical Receptionist & Admin

Sheppey Healthy Living Centre; Sheerness; On-site; GBP 12,000 - 17,000; Part time

Job summary

Sheppey Healthy Living Centre in the United Kingdom is seeking a friendly Medical Receptionist / Administrator to join the team on a 15-hour-per-week basis. You will be the first point of contact for patients face-to-face, on the phone, and via electronic communications, handling reception and general admin tasks with training provided.

Key duties include welcoming patients, booking appointments, maintaining confidential records and supporting clinicians.

Qualifications

• Friendly, approachable and professional attitude
• Good communication both in person and on the phone
• Basic IT skills and willingness to learn new systems
• Strong organisational skills and attention to detail
• Ability to stay calm and polite in a busy environment

Responsibilities

• Greet patients and visitors in a friendly, professional manner
• Answer calls and respond to patient enquiries
• Book, amend and cancel appointments according to procedures
• Maintain accurate patient records and confidentiality
• Carry out general administrative tasks (filing, scanning, emailing)
• Process messages and documents in the practice computer systems
• Support clinicians and other team members to run the practice smoothly
• Follow data protection, confidentiality and safety policies

Skills

Friendly demeanor

Communication skills

IT basics

Organised

Calm under pressure

Job description

Sheppey Healthy Living Centre in the United Kingdom is seeking a friendly Medical Receptionist / Administrator to join the team on a 15-hour-per-week basis. You will be the first point of contact for patients face-to-face, on the phone, and via electronic communications, handling reception and general admin tasks with training provided.

Key duties include welcoming patients, booking appointments, maintaining confidential records and supporting clinicians.