Medical Receptionist/Administrator

Kings Medical Centre; North Ormsby; On-site; GBP 12,000 - 18,000; Full time

Job summary

Kings Medical Centre in North Ormesby, Middlesbrough, seeks a receptionist/administrator on a permanent basis. You will join a small, friendly practice with GP partners and a team including nurses and administrators. You will handle reception duties, patient registrations, referrals, and general admin while collaborating with medical staff and trainees.

The role emphasizes high-quality patient care, efficient service delivery, and ongoing professional development within a busy clinical setting.

Qualifications

• Provide high quality reception and administrative services for the GP's to ensure efficiency in patient care.
• Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate.
• Registration of new patients

Responsibilities

• Producing reports for solicitors/insurance companies/other outside agencies
• Scanning and coding of letters
• Referrals using NHS e-referrals and email
• Registration of new patients
• Calling for patients for review who have a chronic disease
• Take responsibility for own development, learning and performance

Job description

We are looking for an receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team- made up of two GP partners, a salaried GP, 2 Practice Nurse, 2 Health Care Assistants and Administerial Staff. We are a medical training practice and you will also work alongside medical students, Registrars and FY2 Doctors.

Main duties of the job

To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care

Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate

Producing reports for solicitors/insurance companies/other outside agencies

Scanning and coding of letters

Referrals using NHS e-referrals and email

Registration of new patients

Calling for patients for review who have a chronic disease

Take responsibility for own development, learning and performance

About us

Kings Medical Centre is a small, friendly practice with a list size of approx. 6.700 patients, based in North Ormesby in Middlesbrough